The eOpora website is now live, bringing together existing national and regional support programmes, practical advice and official contact details in one place to help households and businesses prepare for winter 2026–2027. Visit the website to find out what support is available to you and make use of the practical guidance.

As part of the Winter Support initiative, work is underway to strengthen resilience and ensure that the support people, communities and businesses need remains accessible. The eOpora website brings together existing national and regional programmes, practical recommendations and up-to-date contact information.

Russia continues to attack Ukraine’s energy, gas and heating infrastructure. The scale and nature of these attacks pose serious risks to the stability of energy supplies. Conditions may vary from one region to another.

The Government is preparing systematically for the heating season by strengthening the resilience of energy, gas and heating infrastructure, building up the necessary reserves, supporting communities, ensuring that Points of Invincibility are ready to operate, and implementing support programmes. Communities, institutions and businesses are also taking the necessary steps to prepare for winter.

At the same time, people need to know which existing support programmes they can access, where to apply and how to act in the event of possible temporary disruptions to infrastructure services.

To help with this, the Government has launched a single website bringing together existing support programmes, practical guidance and up-to-date contact details. It provides information on available assistance and practical recommendations for different groups, including individuals, homeowners’ associations, institutions and businesses.

The website helps users quickly find information based on their category, needs and region.

How Does It Work?

To find the support programme you need on eOpora:

1. Click the “Winter Support” button.
2. Under “Who are you?”, select the relevant category: “Individual”, “Family with Children”, “Person from a Vulnerable Population Group”, “Public Institution/Local Government Body”, “Homeowners’ Association/Housing Cooperative/Property Manager”, “Small Business” or “Large Business”.
3. Under “What do you need help with?”, select the type of support you need.
4. Use the filter to select your region.

Which Programmes Are Available?

For Households

• Winter Support for Frontline Regions — a one-off payment of UAH 19,400 for vulnerable households in frontline areas.
• Gas Consumption Metering — replacement of gas meters with newer-generation devices.
• Home Energy Support — preferential loans for purchasing and installing energy equipment in private houses. Loans of up to UAH 600,000 are available at interest rates of 0–7%.
• Housing and Utility Subsidies and Solid Fuel Assistance — government assistance to households with housing and utility bills and solid fuel costs, based on family income.
• Housing and Utility Benefits — compensation for housing and utility costs, solid fuel and liquefied gas for eligible groups, including military personnel, combatants, persons with war-related disabilities and families of fallen service members.
• SvitloDIM — grant support for homeowners’ associations, housing and maintenance cooperatives, and managers of apartment buildings to purchase equipment that improves buildings’ energy independence. Grants range from UAH 100,000 to UAH 300,000 per building. The total budget is UAH 800 million, and recipients are required to contribute no more than 10% of the cost. The programme currently covers Kyiv, Kyiv Region, Kharkiv and Kharkiv Region, with expansion to Sumy and Dnipro planned.
• Guidance on Connecting to Energy-Independent Internet Services (xPON) — a map and detailed instructions for connecting home internet through fibre-optic networks.

For Businesses and Entrepreneurs

• Interest-Free Loans for Energy Equipment — preferential loans for individual entrepreneurs and small and microbusinesses to purchase power generation equipment. Loans of up to UAH 10 million are available for a term of up to three years.
• 5–7–9% Loans for Cogeneration — preferential business loans for purchasing and installing cogeneration units. Loans of up to UAH 250 million are available for a term of up to 10 years.

The information campaign is being implemented in partnership with UNICEF, with support from the dovidka.info project run by the SPRAVDI Centre for Strategic Communications.

The eOpora website was developed by the team of the Ministry for Restoration, Infrastructure and Transport of Ukraine in cooperation with the Ministry of Culture of Ukraine.

Visit eOpora to check which support programmes are available to you.