Yes, you do. Moreover, timely payment by each consumer is crucial for preparing for the autumn-winter period, restoring damage caused by the enemy, and ensuring the reliable operation of the energy system.
In case of non-payment for utility services, the service providers may charge and collect penalties, including fines, late fees, inflation adjustments, and annual interest accrued on the debt formed due to untimely or incomplete payment for utility services by the population.
The Cabinet of Ministers lifted the ban on suspending the provision of utility services to consumers who have outstanding debts (Government Resolution No. 1405 dated December 29, 2023).
The moratorium on disconnections remains only for residents of territories where hostilities are ongoing or temporarily occupied. Additionally, it is prohibited to stop providing utility services if the consumer’s building was damaged due to military actions—provided the respective utility service provider has been informed of such cases.
According to Resolution No. 1405, if a consumer does not reside at their registered address for more than 30 calendar days, they can submit an application and documentary proof to the utility provider in electronic or paper form. This may include certificates from temporary places of residence, work, study, medical treatment, military service, serving a sentence, etc. In such cases, no bills will be issued to them.
